Effective Date: [25/02/2025]

Welcome to thrilltrail.co.in (hereafter referred to as the “Website”). This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our Website or purchase any travel-related services from us. By accessing or using this Website, you consent to the data practices described in this Privacy Policy.

1. Introduction

At ThrillTrail, we prioritize the privacy of our customers and visitors. This Privacy Policy governs the collection, use, and security of personal information provided by users of our Website. It applies to all transactions, inquiries, and activities conducted through the Website.

We encourage you to review this policy regularly as it may be updated from time to time to reflect changes in our data practices.

• Registered Address
  • ThrillTrail: A-206, SF, R2, DLF HYDEPARK ESTATE – NEW CHANDIGARH – 140901
• Collection of Personal Information

When you browse or make a reservation on our Website, we may collect the following types of personal information:

• Basic Information: Name, email address, phone number, mailing address, and country of residence.
• Booking Details: Travel itinerary, hotel and safari reservations, number of travelers, and payment information.
• Cookies & Tracking Data: We use cookies to enhance user experience, improve services, and personalize your visit.

We do not sell or rent personal information to third parties.

3. How We Use Your Information

The personal information collected from users may be used for the following purposes:

• To process and confirm bookings for hotels, safaris, and other travel services.
• To communicate booking details, confirmations, and customer service updates.
• To personalize user experience based on browsing patterns and preferences.
• To send promotional offers, newsletters, and updates (you may opt-out at any time).
• To comply with legal requirements and prevent fraudulent activities.

4. Payment Security & Data Protection

All payments made on our Website are secured using SSL (Secure Socket Layer) encryption to protect transaction data. We do not store sensitive financial information such as complete credit card details. Payments are processed through trusted third-party payment gateways that comply with international security standards.

5. Cookies & Tracking Technologies

Our Website uses cookies and similar tracking technologies to:

• Recognize users on their next visit and provide a personalized experience.
• Monitor and analyze Website traffic for performance improvement.

Users can modify their browser settings to manage or disable cookies. However, disabling cookies may impact the functionality of the Website.

6. Sharing of Personal Information

We do not sell, trade, or rent your personal data. However, we may share your information in the following circumstances:

• With Service Providers: Travel partners such as hotels, safari operators, and transportation agencies to fulfill your bookings.
• Legal Compliance: If required by law enforcement, court order, or government authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, customer data may be transferred.

All third-party service providers are required to comply with data protection laws and use your information solely for the intended purpose.

7. Opt-Out Policy

Users have the option to:

• Unsubscribe from marketing emails by clicking the “Unsubscribe” link in any promotional email.
• Disable cookies through browser settings.
• Request the deletion of their personal data by contacting us.

8. Data Retention

We retain your personal information for as long as necessary to fulfill booking obligations, comply with legal requirements, and enhance customer experience. Data that is no longer required is securely deleted.

9. Links to Third-Party Websites

Our Website may contain links to external sites operated by third parties. We are not responsible for the privacy practices or content of such sites. We recommend reviewing the privacy policies of any third-party sites before sharing personal information.

10. Force Majeure

In cases of unforeseen events such as natural disasters, pandemics, government-imposed restrictions, or technical failures, we reserve the right to modify or cancel bookings without liability.

11. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be notified via email or Website announcements. The latest version will always be available on our Website.

12. Contact Us

For any questions regarding this Privacy Policy or to request data modifications, you can contact us at:

• Travel Agency Name: THRILLTRAIL
• 📧 Email: bookings@thrilltrail.co.in
• 📞 Call: +91 9707400005
• 🕘 Timings: Monday–Friday, 10:00 AM–6:00 P